Today
The challenge
An online store that keeps its own prices and stock has to be reconciled with the back office by hand, and customers end up ordering things that are not there.
Industry
Retail and e-commerce that sells from real stock
PALBONShop publishes the items, prices and stock you already manage in PALBONSphere. Checkout takes payment through PALBONPay, the order arrives as a sales order, and PALBONShipping books the parcel and tracks it.
With PALBON Suites
One connected flow
PALBONShop publishes the items, prices and stock you already manage in PALBONSphere. Checkout takes payment through PALBONPay, the order arrives as a sales order, and PALBONShipping books the parcel and tracks it.
Step by step
How the work moves
Each step happens in the product made for it, on the same record as the step before.
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1
Publish
Items become product pages with images, specifications and variants.
PALBONShop
-
2
Sell
Shoppers search, filter and fill a cart, with your shipping rules and coupon codes applied.
PALBONShop
-
3
Pay
Checkout hands the customer to the payment gateway you configured.
PALBONPay
-
4
Fulfil
The order arrives as a sales order, ready to pick, deliver and invoice.
PALBONSphere
-
5
Ship
The carrier is booked and the label printed from the shipment.
PALBONShipping
-
6
Follow up
Wholesale and repeat business is worked as leads and deals.
PALBONGrowth
Capabilities
What it gives you
No second catalogue
Product pages read prices and availability from the items you already keep.
Search and filters
Search the whole catalogue and filter by item field and attribute.
Wishlists and reviews
Customers save what they like and rate what they bought.
Checkout by gateway
Cards, wallets and local gateways, connected only where you sell.
Stock you can trust
Out-of-stock items blocked from the cart, or allowed, as you choose.
Tracking for every parcel
Status and tracking links on the delivery note, where your team looks first.
Products
The products behind it
Complete on their own, connected here.
Commerce
PALBONShop
Online Storefront
Sell online from the stock you already manage
- Catalogue with search and filters
- Cart, checkout, wishlists and reviews
- Orders, prices and stock shared with operations
Core operations
PALBONSphere
Operations & Supply Chain
Run finance, stock and production from one ledger
- Accounting, buying, selling and stock in one flow
- Manufacturing with bills of materials and work orders
- Projects, assets and multi-company books
Commerce
PALBONPay
Online Payment Gateways
Take online payments through the gateway your customers prefer
- Eight gateways, set up from the desk
- Hosted checkout with success, failure and cancel pages
- Payment on web forms, with the amount taken from a field
Core operations
PALBONShipping
Carrier Rates, Labels & Tracking
From delivery note to doorstep, without leaving the shipment
- Rates from your connected carrier services, cheapest first
- Book the service and print the label from the shipment
- Tracking kept up to date on the shipment and its delivery notes
Customers
PALBONGrowth
Sales, Growth & Analytics
A pipeline your sales team will actually use
- Leads, deals and a visual pipeline
- Emails, calls, notes and tasks on one timeline
- Hand-off from won deal to quotation
FAQ
Questions about this solution
Do we maintain products twice?
No. A product page is published from an existing item, and reads its price from your price list and its availability from your warehouse.
How are payments taken?
Checkout hands the customer to a payment gateway that you configure in PALBONPay. You can also switch checkout off and take requests for quotation instead.
Can we restrict who sees prices?
Yes. You can hide prices from guests, or require customers to sign in before they can view products at all.
Explore
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Business process
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Leads, deals, quotations, orders, invoices and payments on one trail.
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Requests, quotations, orders, receipts, invoices and payments without retyping.
Industry
Distribution
Orders, warehouses, carriers and payments on one trail.
Industry
Professional services
Pipeline, projects, timesheets and invoices on one record.
Industry
Education
Admissions, timetables, results, fees and online courses together.
Industry
Healthcare
Appointments, encounters, laboratory, wards and billing in one flow.
Industry
Financial services
Loans, collateral, bank payments and compliance in one ledger.
Business process
Lead to cash
Leads, deals, quotations, orders, invoices and payments on one trail.
Business process
Procure to pay
Requests, quotations, orders, receipts, invoices and payments without retyping.
See Retail on your own data
Tell us how you work today. We will walk you through this solution with examples from your own processes.